Vi Inbound · Customer Service [Vini]
Ready
Inbound voice call
Vini speaking
Transcripts
00:00×
Call AnalyticsLive
Detected Intent
Listening…
Customer Sentiment
Neutral
Diagnostic Path
Listening & adapting to the caller’s answers…
✓Cache & history — advised
✓Scope — worse at home
✓Location — Indiranagar · 462011
✓Landmark — Jeevan Bima Hospital
✓Premises — multi-floor · 4th
✓Signal & network — 3–4 bars · 4G VoLTE
✓Issue isolated — WhatsApp & YouTube
✓Complaint raised — #354-1993
Entities Captured
AreaIndiranagar, Bangalore
PIN462011
LandmarkJeevan Bima Hospital
Alternate no.None
PremisesMulti-floor · 4th
Signal / Net3–4 bars · 4G VoLTE
Affected appsWhatsApp, YouTube
Resolution
—
Call Metrics
—
ASR conf.
0
Bot turns
—
Containment
EN
Language
✓ Resolved by bot · zero agent time